Customer support
Here's how to get help from Wear Happy Project®, and what to have ready when you do.
Contact options
- support@wearhappyproject.com. Email is the fastest option. A real person on our team reads every message.
- Phone
- +1 (844) 747 4483. Have the order number in front of you. Most issues can be fixed during the call.
- Hours
- Monday to Friday, 9:00am to 5:00pm Eastern (closed weekends and holidays)
- Reply time
- Allow up to one business day for a reply. It's usually quicker.
- What we handle
- Returns, order questions, product help, changes to a membership, delivery updates, and anything else.
Before you contact us
- Speed it up Add your checkout email and order number. That way we can pull up your order straight off.
- Item damaged or incorrect Add a clear photo of the item. We'll set up a fix with the first reply we send.
VIP membership help
Use the membership page to view your plan, look up the next renewal, or cancel it. Doing it yourself is quickest. No phone call needed.
- Want us to do it? Email support@wearhappyproject.com and put “Cancel membership” as the subject, call +1 (844) 747 4483, or send it through the form below.
- Info we need The membership email address and your order number. Those two details are enough.
- Timing Cancel any time before renewal to avoid being charged again. You keep your benefits until this period is over.
After the membership is cancelled, you'll get a confirmation email. If it hasn't come within a day, tell us and we'll check.
